We believe that people are just as important as technology, when it comes to making your life easier. So our focus is on service, and that means people who understand your needs and demands.
Our experienced Campaign Management Team control every part of
the production process, making your ideas come to life.
From enquiry through to finished product, we're with you every
step of the way to ensure you receive a great service and a quality
product with the added benefit of a personal Campaign Account
The Campaign Management Team comprises Estimating, Technical
Services, Account Management and Production Planning & Control,
resulting in a streamlined, efficient flow of work and
Our highly experienced data processing department can cleanse
and reformat your data to ensure your data is accurate and your
brand image protected. We can save you money by improving targeting
which leads to increased response.
Our services include: suppressions; merge / purge and de
duplication; address cleansing and postage sortation.
With our wide range of expertise, we can also offer a range of
bespoke data processing solutions to meet any requirement.
The first point of contact for most customers is the TLG
Reception Team, who are always on hand to help, advise and direct
your calls and enquiries to our Sales and Campaign Management
First impressions are important and our Reception Team are held
in high regard by all of our customers for their speed of response
to calls and the friendly, efficient way in which they deal with
messages, emails, requests for samples and general information from
customers, suppliers and staff.
With the latest pre-press, printing and finishing technology,
TLG pushes paper technology to the limit for both sheet and web
TLG's Production Team work closely with Campaign Management to
ensure a seamless process from product specification to end result,
while maintaining the highest standards of quality. From the
white paper warehouse to our transport department, our efficient
culture and ISO standards are evident.
Why not come and see for yourself? We regularly arrange
education days, innovation sessions and factory tours for all of
Our Product Design Technicians are responsible for transforming
ideas into effective and 'response pulling', innovative print
Working closely with the Sales and Estimating functions, we
tailor formats to meet your budget, customer base and marketing
strategy; offering varying degrees of format complexity and
Using our specialised CAD system, we produce drawings and white
paper or colour dummies on a range of stock, to enhance
understanding of a concept. We can also produce animated files or
better still present solutions face to face!
At TLG we have a Senior Management Team whose careers and
experience over the last 25 years have been almost wholly dedicated
to the direct marketing industry. In fact, most of our team have
grown up with TLG as we have developed and diversified.
We operate a flat structure with Senior Management, Customer
Service and Production all involved in the day-to-day running of
the business, as well as first hand involvement with our customers
- that helps us refine our service offering.
Our priority is to work as a team to generate the ideas and
investment in state-of-the-art personalisation and mailing
capabilities that give our clients the edge.
The TLG Sales Team have specialised knowledge and experience in
all aspects of print, data, personalisation, postage and direct
mail production methods; and a broad understanding of the needs of
different business sectors - from Financial Services to Mail
Order and from Charities to Publishing.
Individual members of the team are located throughout the UK so
that we can quickly and effectively service the needs of customers,
wherever they are - with bases in London, the South West, Midlands
and Leeds Head Office which serves Northern England and
We work closely with all other departments to ensure that our
hard-won reputation for quality, customer service, innovation and
reliability are maintained.
Take a 360 view of some breathtaking formats (and a range of everyday performers).
Why not try our Glossary Tool that defines and explains hundreds of print terms? Or see what impact 4-colour print makes in our Power of Colour fact file.
0113 231 1113