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At the heart of your idea

We believe that people are just as important as technology, when it comes to making your life easier. So our focus is on service, and that means people who understand your needs and demands.

Campaign Management

Our experienced Campaign Management Team control every part of the production process, making your ideas come to life.

From enquiry through to finished product, we're with you every step of the way to ensure you receive a great service and a quality product with the added benefit of a personal Campaign Account Manager.

The Campaign Management Team comprises Estimating, Technical Services, Account Management and Production Planning & Control, resulting in a streamlined, efficient flow of work and communication.

 

Digital & Data Services

Our highly experienced data processing department can cleanse and reformat your data to ensure your data is accurate and your brand image protected. We can save you money by improving targeting which leads to increased response.

Our services include: suppressions; merge / purge and de duplication; address cleansing and postage sortation.

With our wide range of expertise, we can also offer a range of bespoke data processing solutions to meet any requirement.

Reception

The first point of contact for most customers is the TLG Reception Team, who are always on hand to help, advise and direct your calls and enquiries to our Sales and Campaign Management teams.

First impressions are important and our Reception Team are held in high regard by all of our customers for their speed of response to calls and the friendly, efficient way in which they deal with messages, emails, requests for samples and general information from customers, suppliers and staff.

Production

With the latest pre-press, printing and finishing technology, TLG pushes paper technology to the limit for both sheet and web formats.

TLG's Production Team work closely with Campaign Management to ensure a seamless process from product specification to end result, while maintaining the highest standards of quality. From the white paper warehouse to our transport department, our efficient culture and ISO standards are evident.

Why not come and see for yourself? We regularly arrange education days, innovation sessions and factory tours for all of our customers.

Technical Services

Our Product Design Technicians are responsible for transforming ideas into effective and 'response pulling', innovative print solutions.

Working closely with the Sales and Estimating functions, we tailor formats to meet your budget, customer base and marketing strategy; offering varying degrees of format complexity and impact.

Using our specialised CAD system, we produce drawings and white paper or colour dummies on a range of stock, to enhance understanding of a concept. We can also produce animated files or better still present solutions face to face!

Executive Board

At TLG we have a Senior Management Team whose careers and experience over the last 25 years have been almost wholly dedicated to the direct marketing industry. In fact, most of our team have grown up with TLG as we have developed and diversified.

We operate a flat structure with Senior Management, Customer Service and Production all involved in the day-to-day running of the business, as well as first hand involvement with our customers - that helps us refine our service offering.

Our priority is to work as a team to generate the ideas and investment in state-of-the-art personalisation and mailing capabilities that give our clients the edge. 

Sales Team

The TLG Sales Team have specialised knowledge and experience in all aspects of print, data, personalisation, postage and direct mail production methods; and a broad understanding of the needs of different business sectors -  from Financial Services to Mail Order and from Charities to Publishing.

Individual members of the team are located throughout the UK so that we can quickly and effectively service the needs of customers, wherever they are - with bases in London, the South West, Midlands and Leeds Head Office which serves Northern England and Scotland.

We work closely with all other departments to ensure that our hard-won reputation for quality, customer service, innovation and reliability are maintained. 

Formats

Seeing is believing

Take a 360 view of some breathtaking formats (and a range of everyday performers).

Advice centre

Need to know more?

Why not try our Glossary Tool that defines and explains hundreds of print terms? Or see what impact 4-colour print makes in our Power of Colour fact file.

0113 231 1113

Accreditations